Terms & Policies

Last updated: December 2024

💰 Refund Policy

1-Day Refund Guarantee

We offer a 24-hour refund policy from the time of purchase. If you are not satisfied with our Pro subscription, you can request a full refund within 1 day (24 hours) of your payment.

✓Refund requests must be made within 24 hours of purchase
✓Email us at support@csirnetphysics.com with your payment details
✓Refunds are processed within 5-7 business days
!Refund requests after 24 hours will not be entertained

🤖 AI Usage Policy

Fair Usage Limits

To ensure fair access for all users and maintain service quality, we have implemented the following AI usage limits:

200

AI Requests / Month

Unlimited

Mock Tests

ℹEach AI Tutor message counts as 1 request
ℹAI Predictor usage counts as 1 request per generation
✓Limits reset on the 1st of every month
✓Mock tests do not count towards AI limits

🔒 Privacy Policy

We respect your privacy. Your test data and chat history are stored securely and are only used to provide personalized learning experiences. We do not sell or share your personal information with third parties. Payment processing is handled securely by Razorpay.

Have Questions?

📧 support@csirnetphysics.com